Receptionist - South Fort Collins

The Screamin Peach•Fort Collins, CO

1d•Onsite

About The Position

As a locally owned business, the Screamin Peach is proud to stand apart from other factory-style waxing studios. Our comfortable environment, exceptionally talented team, and level of personalized service has gained both local and national recognition. Since 2006, we’ve made it our mission to help people from all walks of life feel good about themselves as we rid Northern Colorado of its unwanted hair. As a team, we believe in one-on-one relationships with open communication, support, kindness, and respect-- both for our valued clients and for each other. It’s about more than just hair, it’s about personalized care. This is a hands-on receptionist sales position with day-to-day duties that include scheduling client appointments; answering phone calls, text messages, and emails; checking clients in/out; enforcing our booking policy; cash handling; assisting customers; selling retail; and cleaning and merchandising.

Requirements

1+ years of customer service or retail experience preferred
1+ years of receptionist experience preferred
Exceptional customer service skills with a positive attitude
Ability to communicate well, both verbally and written
Ability to multi-task in a fast-paced environment

Responsibilities

Providing EXCELLENT customer service to all clients
Following all company rules and policies
Exemplifying our core values
Communicating sales and specials to clients
Answering phones and emails
Managing the appointment book
Confirming client appointments
Following new client retention protocol
Checking clients in/out, taking payments, and answering questions
Cash handling
Boutique retail handling: steaming, tagging, arranging, merchandising, cleaning, stocking, and dressing mannequins
Helping clients with retail boutique items, fitting rooms, information, and sales
Regularly keeping shop clean and presentable to clients
Opening and closing duties
Assisting with other duties as delegated