Receptionist P/T Tuesday, Thursday, Friday and every other Saturday 8am to 3pm and 8am to 6pm on Saturdays

Scott Clark Honda•Charlotte, NC

About The Position

Scott Clark is seeking a part-time or full-time Receptionist with excellent customer service skills and a positive attitude. The Receptionist answers calls to the dealership, determines callers’ needs, and directs them to the appropriate destination. The role also welcomes customers, supports the sales team, assists with appointments and vehicle exchanges, and participates in customer satisfaction and retention efforts. The listed part-time schedule is Tuesday, Thursday, and Friday from 8 a.m. to 3 p.m., and every other Saturday from 8 a.m. to 6 p.m.

Requirements

Excellent communication skills.
Outgoing and positive demeanor.
Punctuality and the ability to handle schedule flexibility.
Valid driver’s license and satisfactory Motor Vehicle Report.
Ability to clear a pre-employment background check.
Professional appearance.

Responsibilities

Answer dealership group phones.
Greet and receive customers.
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson.
Work cooperatively with the sales team.
Update customer records.
Communicate with callers and visitors in a professional, friendly, and efficient manner.
Type memos, correspondence, reports, and other documents.
Assist in scheduling and confirming sales appointments.
Assist in the dealer exchange of vehicle process.
Participate in the customer satisfaction process.
Participate in the customer retention process.