Receptionist
About The Position
The Ministry of Justice leads a fair and innovative justice system. Our responsibilities include promoting safe communities by prosecuting serious and violent crime cases. We are committed to improving access to justice by sharing information to help resolve legal issues and providing legal representation for those in need. We ensure we are providing legal and strategic services to government by representing ministries in matters before the courts and tribunals, and drafting public government bills, regulations and orders-in-council. Looking for a front‑facing role where your professionalism makes a real difference every day? As the Receptionist for the ASO Office (Alberta Specialized Office), you’ll play a vital role in keeping the criminal justice system moving - serving as the first point of contact for the public, justice partners, and legal professionals. This is a dynamic, high‑impact role for someone who thrives in a fast‑paced, public‑facing environment, values professionalism and discretion, and takes pride in providing clear, respectful service, even in challenging situations. If you’re organized, communicative, and motivated by meaningful work that supports fair and effective court processes, this role puts you where it matters most. As the Receptionist, you will play a key role in assisting the administration of criminal justice in Alberta Crown Prosecution Office, ASO. Your responsibilities will include answering telephones; processing mail; photocopying and scanning documents; maintaining office equipment and office supplies; preparing files for court; printing and burning disclosure packages; maintaining the electronic disclosure workspace and performing other services that are required to ensure that Branch goals are met. This position is the first line of contact with accused, police agencies, defence counsel, court personnel, witnesses, victims and the general public who are involved in the criminal justice process. The primary purpose is to answer general inquiries relating to the court process; screen and direct calls, and review and forward legal documents to the appropriate person orUnit and to providing the best possible service to the Crown Prosecutors, Court Services staff at Provincial Court Criminal, stakeholders and the general public. This is a public facing role and requires strong communication skills and the ability to remain professional when dealing with difficult situations. Candidates must be comfortable handling large quantities of sensitive and confidential information and exposure to potentially disturbing subject matter within prosecution files. The primary responsibilities for the Receptionist include, but are not limited to: Providing reception duties for the Branch Providing administrative and disclosure support for Prosecutors, Legal Assistants, and Paralegals. Problem solving and researching information when required.
Requirements
- High school diploma
- A minimum of one year of related experience, preferably in a legal secretarial context
- Strong knowledge and understanding of the Criminal Justice System
- Effective oral and written communication skills
- Strong organizational ability and attention to detail
- Good interpersonal skills
- Professional telephone manner
Nice To Haves
- Proficiency in Microsoft 365 (Word, Excel, Outlook) and Adobe
- Experience with Prosecutor Information System Manager (PRISM) and Justice On-Line Information Network (JOIN)
Responsibilities
- Answering telephones
- Processing mail
- Photocopying and scanning documents
- Maintaining office equipment and office supplies
- Preparing files for court
- Printing and burning disclosure packages
- Maintaining the electronic disclosure workspace
- Performing other services that are required to ensure that Branch goals are met
- Answering general inquiries relating to the court process
- Screening and directing calls
- Reviewing and forwarding legal documents to the appropriate person or Unit
- Providing the best possible service to the Crown Prosecutors, Court Services staff at Provincial Court Criminal, stakeholders and the general public
- Providing reception duties for the Branch
- Providing administrative and disclosure support for Prosecutors, Legal Assistants, and Paralegals
- Problem solving and researching information when required
Benefits
- Public Service Pension Plan (PSPP)
- Professional learning and development
- Positive workplace culture and work-life balance
- Leadership and mentorship programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
