Part-Time Receptionist

Lakeland Toyota•Lakeland, FL

About The Position

The Receptionist is the first point of contact for guests by phone and in person at an automotive dealership. The role primarily involves answering calls and greeting guests in a timely, pleasant, and professional manner, while providing information and assistance to other departments as needed. The dealership describes its work environment as positive and professional, with training and career advancement opportunities.

Requirements

  • Excellent communication and customer service skills.
  • Outgoing and positive demeanor.
  • Ability to work as a team player and collaborate effectively with others.
  • Professional, well-groomed personal appearance.
  • Punctuality and ability to handle schedule flexibility.
  • Clean driving record and valid driver’s license.
  • Must be at least 18 years of age.

Responsibilities

  • Answer the multi-line telephone system, determine callers’ needs, and route calls to the appropriate department.
  • Greet guests in a friendly and professional manner.
  • Provide an excellent customer service experience.
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
  • Comply with company policies, procedures, and safety standards.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Vehicle purchase discounts
  • Employee discounts on parts and service repairs
  • Employee referral program with bonus opportunities
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