Receptionist- Evening

Schwartz Mazda•Shrewsbury, NJ

2d•Onsite

About The Position

Schwartz Mazda is a fourth-generation family-owned business dedicated to providing the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on how we treat our customers. Our employees and customers have been like family for over 107 years. Every employee is appreciated because each one directly contributes to the success of the dealership. We believe that when our employees are happy, it shines through to our customers. Schwartz Mazda consistently wins top dealer awards every year. We are looking for a professional and presentable receptionist to be the face of our dealership! This is an evening position from 3-8 PM as well as weekends. The person accepted into this role is in charge of first impressions, whether it be in person or over the phone! We are looking for someone pleasant, cheerful, well-groomed, and dressed.

Requirements

Excellent communication and organizational skills.
Experience using Microsoft Office suite.
Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously.
Must be willing to submit to a drug screen & background check.

Responsibilities

Greet every customer with a cheerful greeting.
Operate switchboard telephone system.
Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold.
Provide basic information to callers who have general inquiries.
Prepare sales gas tickets for the accounting department.
Serve as a cashier.
Assist the General Manager with various clerical duties as needed.
Be friendly, professional, courteous, and efficient when working with all customers and employees.
Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
Be the eyes and ears on the floor for the sales manager while running the up system.