Receptionist

CenterWell • Jupiter, FL

1d • $38,000 - $45,800 • Onsite

About The Position

The Receptionist serves as the first point of contact for patients, providers, and visitors, delivering a welcoming and professional experience while supporting daily clinic operations. Reporting to the Clinical Supervisor and/or Center Administrator, this patient-facing and provider-facing role is responsible for managing provider schedules, coordinating appointments, confirming patient visits, and handling rescheduling and no-show follow-up. Additional responsibilities include answering and directing calls, greeting visitors, maintaining visitor records, and responding to routine inquiries. The Receptionist also supports administrative functions such as scheduling meetings, processing mail, and assisting with general office operations. The ideal candidate is organized, customer-focused, detail-oriented, and skilled at managing multiple priorities in a fast-paced healthcare environment while providing exceptional service.

Requirements

• High School Diploma or GED
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice To Haves

• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• Receives and correctly routes incoming and outgoing telephone calls.
• Accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.
• Performs basic administrative/clerical/operational/customer support/computational tasks.
• Manages provider schedules.
• Coordinates appointments.
• Confirms patient visits.
• Handles rescheduling and no-show follow-up.
• Answers and directs calls.
• Greets visitors.
• Maintains visitor records.
• Responds to routine inquiries.
• Supports administrative functions such as scheduling meetings, processing mail, and assisting with general office operations.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED