Receptionist-Full Time

St. Clair Country Club•Upper St. Clair, PA

6h•Onsite

About The Position

St. Clair Country Club is seeking an experienced, professional, and welcoming Receptionist to serve as the first point of contact for its membership. This role is crucial in maintaining the club's reputation for exceptional service, outstanding facilities, and a welcoming atmosphere. The Receptionist will handle a variety of administrative tasks, including managing calls, greeting visitors, and coordinating front-desk activities, requiring a balance of high-level hospitality and administrative efficiency. The club is a premier private club in the South Hills of Pittsburgh, operating year-round with a focus on golf, social events, dining, and recreational services.

Requirements

Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Proficiency in POS system.
Hands-on experience with office equipment.
Professional attitude and appearance.
Solid written and verbal communication skills.
Excellent organizational and multi-tasking skills.

Nice To Haves

Experience with ForeTees software.
Experience with JONAS POS system.

Responsibilities

Greet and welcome members and guests, acting as a lead concierge and directing them to the appropriate areas or staff.
Answer, screen, and forward incoming phone calls, providing basic information and recording detailed messages.
Manage general email inquiries.
Receive, sort, and distribute daily mail and deliveries.
Maintain front desk security by following safety procedures and controlling vendor access.
Record and maintain reservations for daily dining and upcoming club events using ForeTees software.
Receive and process takeout orders by phone and online using the JONAS POS system.
Ensure the reception area is organized and presentable.