Receptionist, PRN, Days

HH Health System • Decatur, AL

2d • Onsite

About The Position

Provides secretarial support to the department, including answering phones and responding to customer calls. Maintains appropriate levels of department supplies. Must be proficient in the use of the personal computer, including word processing and any MS programs utilized by the department. Must be proficient with any computer-based programs used within the department. Demonstrates through behavior Decatur Morgan Hospital’s mission, vision, and values.

Requirements

• High School diploma or GED required.
• Minimum of two years experience as a secretary or receptionist required, preferably in a hospital setting.
• Proficient in the use of the personal computer including word and any MS programs utilized by the department.
• Proficient with any computer-based programs used within the department.

Nice To Haves

• Associate degree from an accredited college or university preferred.

Responsibilities

• Answers phone and greets patients/customers in a timely and courteous manner.
• Maintains appointment schedule for Care Coordinators and Medicaid staff.
• Sends letters to patients who miss Care Coordination visits for OB/GYN practices.
• Verifies Medicaid eligibility for all Best Start patients.
• Maintains office supplies and orders information from Medicaid as needed for Care Coordinators.
• Attends departmental meetings.
• Communicates patient status as needed to Patient Accounting to help ensure prompt and accurate payment of claims.
• Communicates effectively with physician’s office staff.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED