White Glove Receptionist [Santa Clara, CA]

Aston Carter•Santa Clara, CA

3d•$27 - $27•Onsite

About The Position

The Receptionist provides high-level administrative and front desk support, serving as the first point of contact for visitors and callers. This role manages information requests, performs a wide range of clerical and administrative tasks, and ensures a polished, white-glove concierge experience at the front desk.

Requirements

Strong verbal and written communication skills to interact effectively with visitors, callers, and internal staff.
Demonstrated multi-tasking ability to manage calls, visitors, and administrative tasks simultaneously.
Customer service skills with a focus on providing a polished, white-glove concierge experience at the front desk.
Interpersonal skills to build positive relationships and represent the organization in a professional manner.
Ability to work independently, prioritize tasks, and manage time effectively in a busy reception environment.
Ability to keep information organized and maintain confidentiality of sensitive records and conversations.
Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.
High school diploma or equivalent.
0–2 years of experience in a receptionist, front desk, or administrative support role.

Nice To Haves

Experience in white-glove service at the front desk, providing a high-touch, concierge-style experience.
Front desk and customer-facing experience in a professional office environment.
Executive-level administrative support experience, including handling information requests and basic executive support tasks.
Data entry experience with attention to detail and accuracy.
Strong administrative support background, including filing, photocopying, document binding, and preparing mailers.

Responsibilities

Greet and warmly welcome visitors, ensuring they are directed promptly and professionally to the appropriate person or area.
Provide information to visitors and staff, and answer incoming calls using a telephone system or console switchboard.
Receive, log, and send packages via couriers, ensuring accurate handling and timely distribution.
Maintain a detailed visitor log and call record, and issue security passes or badges in accordance with established procedures.
Perform typing, filing, data entry, and other routine clerical functions to support daily operations.
Manage the boardroom schedule, including booking meetings and ensuring equipment is available and functioning properly.
Provide administrative support such as photocopying, binding documents or books, and preparing mailers and other materials.
Deliver a white-glove, concierge-level front desk experience for executives, guests, and internal stakeholders.
Support executive-level administrative needs, including handling information requests and coordinating basic administrative tasks.
Maintain organized records and files while protecting the confidentiality of sensitive information.