Receptionist - On-sight Front Desk - Rotational - Full Time - SVH

Highmark Health • Erie, PA

9d • Onsite

About The Position

On-site Front Desk Receptionist, floating shifts. Every other weekend and rotating holidays. GENERAL OVERVIEW: Provides front desk support for the facility. Provides a first impression for all who visit of extraordinary customer service. Answers phones, greets visitors, distributes mail, copies and faxes, signs for packages and various general administrative duties.

Requirements

• Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service and organizational skills.

Nice To Haves

• Experience with various computer software programs.
• 0-1 years’ experience.

Responsibilities

• Operates telephone to answer, screen and/or forward calls, providing information, taking messages, or scheduling appointments.
• Greets persons entering facility, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• Performs administrative support tasks, such as filing, maintaining records and information/document transmission.
• Collects, sorts, distributes and prepares incoming and outgoing mail.
• Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Performs other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED