Receptionist

NEW SETTLEMENTNew York, NY
$19 - $22Onsite

About The Position

The Receptionist is a key member of the New Settlement Youth and Family Development team, supporting the smooth day-to-day functioning of the program and helping create a welcoming environment for participants, families, visitors, and staff. This position oversees basic administrative operations, including greeting visitors, answering calls, filing, verifying authorized pickups, maintaining participant attendance records, collecting documents from families, assisting with enrollment paperwork, and communicating program announcements. The Receptionist also plays a vital role in participant engagement, interacting directly with young students and serving as a liaison between the program and various administrative departments. This role requires a high degree of initiative, professionalism, attention to detail, and the ability to exercise discretion in managing confidential information.

Requirements

  • Minimum of one (1) year of experience in a receptionist capacity
  • Excellent interpersonal, organizational, multi-tasking, time management, and communication skills required.
  • Experience working with school-age youth and youth of diverse backgrounds preferred.
  • Excellent communication skills and a willingness to take initiative and manage tasks while working in a multi-faceted, busy environment.
  • Must have a commitment to work from a strength-based and/or youth development perspective.
  • Must be able to work holidays as needed.
  • Must possess the ability to maintain confidentiality and use appropriate discretion.

Responsibilities

  • Understand, adhere to, and enforce after-school/summer camp program expectations, policies, and protocols as laid out by the Program Director and New Settlement.
  • Assist with the day-to-day administration and operation of after-school, holiday camp, and summer camp programs.
  • Oversee daily office functions, including reception, supplies, and coordination of building maintenance or incident reports.
  • Order and maintain inventory of supplies and materials; build and manage vendor relationships.
  • Attend and contribute to meetings as needed.
  • Assist the Program Director in recruitment events within the school.
  • Complete a minimum of 15 hours of SACC training per fiscal year.
  • Communicate with Program Director about any issues, including schedule modifications or important behavioral or environmental difficulties, in accordance with program, company, local, and federal regulations.
  • Other duties or special projects as assigned by the Program Director, authorized/appointed representative.
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