Receptionist

The McGuire Group Health Care Facilities•Town of Amherst, NY

1d•Onsite

About The Position

Harris Hill Nursing Facility is looking to add a Receptionist to its team. In this role, you’ll serve as the first point of contact for residents, families, visitors, and staff, helping create a warm, welcoming, and professional environment. If you enjoy working with people and take pride in providing excellent customer service, this could be the perfect opportunity for you.

Requirements

Previous receptionist or customer service experience preferred
Strong communication, organizational, and multitasking skills
Proficiency with Microsoft Office and multi-line phone systems
Ability to remain professional and composed in a fast-paced environment
Excellent interpersonal, customer service, and problem-solving abilities
Ability to work independently while maintaining attention to detail

Responsibilities

Greet and assist residents, families, visitors, and vendors in a friendly and professional manner
Answer and direct incoming calls, take messages, and provide information as appropriate
Schedule appointments, manage visitor logs, and coordinate communication with staff
Maintain resident records, administrative files, and other office documentation
Perform clerical duties including data entry, filing, and general office support
Ensure the reception area remains clean, organized and welcoming
Assist other departments with administrative tasks as needed