Receptionist

Leon Medical Centers•Miami, FL

11d•Onsite

About The Position

Receives callers and patients at establishment, determines nature of business, logs in patient arrival, and directs callers to destination by performing the following duties.

Requirements

Must be knowledgeable in Medical Manager and Next Gen systems.

Responsibilities

Greeting all patients and visitors in a courteous and professional manner.
Taking the patient’s picture and inputting in the system.
Providing information to patients of where to go.
Acting as a backup for incoming telephone calls.
Answering all telephone inquiries in a professional and courteous manner.
Checking in patients for their appointment.
Communicating with other offices for necessary patient information.
Verifying and completing all necessary paperwork for patients.
Verifying that all information is correct in the computer system.
Scheduling patient for follow-up appointments.
Coordinating transportation services if needed.
Calling patients to remind them of their appointment date and time.
Issuing badges, cards, flowers, pins, etc. to patients when they arrive.
Rescheduling and canceling appointments when necessary in order to accommodate the patient’s needs.
Scheduling no-show appointments.
Entering OTC in computer system.
Processing paperwork as required.
Sending external appointment messages to the Referral Department.
Maintaining open channels of communications with other company departments.
Wearing a complete uniform and keeping a clean and neat appearance during working hours.
Performing a variety of clerical duties.
Participating in weekly line-ups.
Participating in training and in-service education as required.
Participating in department, center and company meetings as requested.
Complying with LMC’s infection control policies and procedures to ensure a safe working environment for self and others.
Complying with Leon Medical Centers policies and procedures and maintaining confidentiality of patient medical records in accordance with state and federal laws.