Receptionist (Casual/On-Call)

PARC Retirement Living • Kelowna, BC

2d • Onsite

About The Position

PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re seeking a Receptionist for Cristalina PARC, our community in Kelowna. PARC communities are inspiring spaces, where our residents come, not just to live – but to live comfortably, and engage with a vibrant community of like-minded people. In the heart of the vibrant Pandosy Village, Cristalina – PARC’s newest community is in full bloom. Just one block from Lake Okanagan, the residence has 133 gorgeously appointed suites. This modern, sustainably designed nine-story building is purpose-made for independent living, with vitality and social connection built right in. Residents can enjoy fine dining, lounge area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. As Receptionist, you are the communication hub of the community – and on the frontline of communicating our values to residents and families.

Requirements

• You have a Grade 12 education or equivalent, and at least two years of reception experience in a similar environment, with a strong focus on customer service.
• You’re consistently professional and courteous; able to interact tactfully with individuals from diverse backgrounds.
• You handle high-stress situations calmly, and are comfortable managing competing priorities in a fast-paced environment.
• You have exceptionally strong computer skills, including Microsoft Word, Excel, Outlook and Publisher.
• You have current First Aid and CPR certifications, along with WHMIS.
• You understand and respect the needs of seniors, their families, and the professionals engaged in their care.

Nice To Haves

• Knowledge of other accounting, publishing and graphics software, such as Canva, would be an asset, too.
• FOODSAFE is an asset, as well.

Responsibilities

• Creating a warm and welcoming atmosphere by greeting residents and visitors.
• Performing a variety of administrative and support services in a professional, courteous, efficient and organized manner.
• Answering phone calls and responding to requests from residents and visitors – along with other reception duties such as answering resident inquiries, receiving deliveries and organizing service requests.
• Managing the residence driver’s schedule and handling any booking conflicts.
• Scanning payable invoices and submitting them to appropriate managers for approval.
• Responding to emergency calls and assisting with security issues.
• Assisting with recreation programs and events.
• Supporting Food Service, Housekeeping and other departments as requested.

Benefits

• Meaningful work.
• A true living wage. PARC is a Living Wage Certified Employer!
• Refreshments while you work. PARC’s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
• Flexible hours and location.
• A supportive, diverse team and training opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED