Receptionist

ServisFirst Bank•Birmingham, AL

22d•Onsite

About The Position

The Receptionist position is responsible for operating a multiline telephone system to answer incoming calls and direct callers to appropriate personnel or department. The position also involves greeting on-site visitors as their first point of contact and handling various administrative duties as needed.

Requirements

High school diploma or equivalent
One (1) year of experience working with customers
Ability to follow instructions
Experience working in a fast-paced environment with frequent interruptions
Excellent verbal communication skills

Responsibilities

Answer incoming telephone calls, determine purpose of call and forward calls to appropriate personnel or department
Retrieve messages from voice mail and forward to appropriate personnel
Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
Answer questions about organization and provide callers with address, directions and other information
Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel
Monitor visitor access
Function as a notary public as needed
Prepare set up for monthly board meetings
Receive, sort and route mail to appropriate personnel or department
Meter mail and deliver to post office as needed
Order beverages, make coffee and check cleanliness of conference rooms
Perform other clerical duties as needed, such as filing, faxing, photocopying and collating
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies