Saturdays and Sundays Receptionist at Nursing Facility

BETHANY OF THE NORTHWESTEverett, WA
Onsite

About The Position

We are seeking a passionate and motivated Weekend Receptionist to work in our nursing facility in Everett. The candidate should have a cheerful and welcoming disposition with the ability to communicate with residents, families and other visitors in a compassionate manner and ideally have experience in a similar healthcare setting. Bethany of the Northwest has been a non-profit icon of the healthcare industry in the Everett area for nearly 100 years. Come join our family and find out what the “Heart of Bethany” is. Bethany of the Northwest offers a generous benefit package, competitive salary, and much more.

Requirements

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Possess the ability to make independent decisions when circumstances warrant such action.
  • Function independently and have flexibility, personal integrity and the ability to work effectively with residents, personnel and support agencies.
  • Have patience, tact, cheerful disposition and enthusiasm, as well as be willing to incorporate them into existing practices.
  • Must be able to relate to and work with ill, handicapped, elderly, emotionally upset and hostile people within the facility.
  • Must be able to type and operate a variety of office equipment.
  • High School diploma or equivalent required
  • Ability to read, write and communicate in English is required

Nice To Haves

  • Experience in a receptionist role in a healthcare environment desirable.

Responsibilities

  • Receive and follow reception schedules/instructions from your supervisor and as outlined in our established policies and procedures.
  • Operating paging/telephone system as required.
  • Answer telephone, determine nature of call and direct caller to appropriate individual or department.
  • Receive inquiries and release information in accordance with established policies and procedures.
  • Give information/directions to visitors, guests, residents, sales representatives, etc.
  • Receive requests from within the facility and locate personnel through paging system.
  • Report suspicious persons/information to supervisor immediately.
  • Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
  • Receive, sort and distribute mail to residents, guardians, staff, etc., including preparing and mailing statements as directed.
  • Assist with administrative duties as directed (including typing, filing, photo-copying, etc.
  • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
  • Greet visitors.
  • Direct to appropriate office and/or resident room.
  • Operate copier, office machines, etc., as directed.
  • Operate computer as directed.
  • Release information in accordance with established policies and procedures.
  • Monitor presence and location of sales representatives in the facility.
  • Other related duties and responsibilities that may become necessary or appropriate.

Benefits

  • EAP Employee assistance program
  • Employee discounts
  • Paid Sick leave
  • Double pay when working on 7 Paid holidays
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