Receptionist
About The Position
The Receptionist is responsible for providing a pleasant and welcoming first impression for valued clientele, acting as the front-line point-of-contact for the dealership. This role sets the tone by being an outstanding listener and information source, knowing all points-of-contact and departments within the dealership to promptly address customer inquiries. In addition to managing inquiries, the Receptionist performs telephone switchboard and call routing tasks, along with administrative duties. The ideal candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephone switchboard experience, and exceptional interpersonal skills.
Requirements
- Working knowledge of the automotive industry
- Strong administrative and organizational skills
- Previous telephones switchboard experience
- Exceptional interpersonal skills
Responsibilities
- Manages inbound switch board telephonic inquiries and routes calls accordingly
- Meets and greets all clientele in a warm, sincere, and helpful manner
- Routes customers to the appropriate department or point-of-contact within the dealership
- Coordinates questions and issues with appropriate department personnel
- Assists with problem resolution as required
- Provides administrative back-up to various dealership departments as needed
- Handles multiple tasks concurrently with frequent interruptions
- Adhere to all company policies, procedures and safety standards
- Perform other duties as assigned
Benefits
- Medical- 4 plans (BCBS)
- Dental
- Vision
- Term Life
- Company-paid Term Life
- STD/LTD
- Accident indemnity rider
- PTO / Sick days (annually)
- 401(k) with an employer match
- Employee Assistant Program
- FMLA / Maternity/Paternity Leave
- Bereavement Leave
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
