Receptionist

We. Communications•Seattle, WA

1d•Hybrid

About The Position

The Receptionist will perform administrative, reception desk, customer facing duties (80%) as well as general facilities operations (20%). This role will include customer service, data entry, receiving goods and services for general office upkeep, answering phones, and routing calls.

Requirements

0-2 years of professional experience, preferable in a customer service or professional office role
Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

Nice To Haves

Worked in a team environment
Client and business environment; customer service orientation is a must.
Job pressure may exist.
Must be able to work more than 40 hours per week on occasion
Experience working globally or with colleagues in multiple locations
Faced paced team environment (frequent tight deadlines, multitasking, etc)
Ability to lift up to 25 lbs.

Responsibilities

Handle calls – screen calls and route calls effectively
Greet clients and other visitors at the front desk.
Notify appropriate staff member or take action required to have all non-employee guests sign in and wear a visitor badge.
Respond to inquiries and requests for general information from external and internal sources.
Maintain front lobby and reception area for a neat and orderly appearance.
Receive packages and route accordingly; may distribute incoming mail and assist in sending outgoing mail and overnight courier packages.
Maintain agency kitchens and general facility tasks. This includes the following: unload dishwashers, make coffee, maintain cleanliness and organization of general area, clean/stock refrigerators, etc.)
Post conference room schedules and check conference rooms throughout the day for cleanliness.
Handle outgoing mail requests (including general shipping and FedEx)
Maintain clerical supply areas on each floor, including general organization and office supply orders
Other duties as assigned

Benefits

Comprehensive benefits program including medical, dental, and vision coverage
Pretax accounts including HSA (company match), Medical & Dependent Care FSA
Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
Short & Long-Term Disability, paid by company
Parental Leave, up to 12 weeks for birthing and non-birthing parent
Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
Community Engagement, up to 24 hours
Bi-annual Wellness Credits, up to $300 per year
Support with home office equipment
Monthly Technology Credit (to offset internet / phone costs)
401(k) Traditional and Roth options with company match
Learning and Development Programs for our employees