Receptionist | Full Time Hours

LENAPE VALLEY FOUNDATION•Doylestown, PA

8d•Onsite

About The Position

As a Receptionist, you will be the welcoming face and voice of Lenape Valley Foundation (LVF), setting the tone for every individual who calls or walks through our doors. Based in our Doylestown location, this full-time role is ideal for someone who thrives in a fast-paced, service-oriented environment and is passionate about helping others access mental health and wellness services.

Requirements

High School Diploma or GED (required)
Proficiency with computers and standard Microsoft Office applications
Ability to commute to the Doylestown office
Excellent communication skills, especially over the phone
Strong attention to detail
Ability to perform physical requirements of the role, with or without accommodation

Responsibilities

Greet all individuals with professionalism, warmth, and respect.
Check clients in for appointments, verifying demographic and insurance information.
Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
Maintain data integrity in the Electronic Medical Records system.
Complete daily opening and closing procedures.
Manage appointment cancellations for both clients and staff.
Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
Assess urgency of calls and transfer appropriately.
Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.
Verify insurance coverage for Outpatient Intake and explain consent for treatment requirements.
Schedule initial contacts for access to Outpatient Services.
Sort and process incoming faxes and related tasks.

Benefits

DailyPay- gives you the flexibility to access your earnings immediately, on your own schedule!
Paid training and professional development
Growth potential within LVF
403(b) Retirement Plan
Generous PTO Policy
15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
Medical, Dental, and Vision Insurance
Credit available for medical opt-out
Flexible Spending Account (FSA)
Long-Term Disability and Basic Life Insurance
Employee Assistance Program (EAP)
Continuing Education Assistance Program
Access to student loan management and repayment support