Receptionist

First Mount Zion Baptist Church•Dumfries, VA

2d•$15 - $17•Onsite

About The Position

Serves as the first point of contact for members and guests and is responsible for all front-desk administrative support duties.

Requirements

Should be discreet and mature in handling church matters.
Good phone skills
Adept with computers
Self motivated
Can multi-task
Has basic knowledge of office practices
Friendly
Should be open to new challenges and new learning experiences.
Should be a self-starter capable of initiative and independent work.
Should be very comfortable with multi-line telephone system, computers and able to easily learn new skills/applications.
Must be proficient with MS Office products.
High school diploma or general education degree (GED)
One to three years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to members, guests, and other employees.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of the Microsoft Office suite and the Internet.

Responsibilities

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access into building during normal business hours.
Answers incoming telephone calls, determines purpose of callers, announces call and forwards calls to appropriate personnel or department. Retrieves messages from main voice mail and forwards to appropriate personnel. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Configures phone messaging as necessary.
Answers questions about the church and provides callers with address, directions, and other information.
Responsible for populating and maintaining accuracy of church calendar.
Prepares, print and fold church announcement sheet. Set up and print ministry posters as requested.
Responsible for posting approved messaging on church social media i.e. Facebook, Instagram and Twitter.
Receives and files all building use requests; participates in weekly Operations team by presenting building requests to the team for review; and communicate room assignments and set up as approved by the team.
Manages an internet-based church calendar. Configures Power Point slides for announcements and forward to appropriate personnel via email.
Receives, sorts, and routes mail, and maintains and routes publications.
Provides administrative support to the Church Business Administrator. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Performs other clerical duties as needed, such as filing, laminating, photocopying, and collating. Serves as backup in the absence of the Executive Assistant.