Receptionist

K2 Services • Springfield, IL

26d • $54,200 - $65,000 • Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. As the Receptionist you will be the welcoming face and voice of our organization. As the first point of contact for clients, visitors, and employees, the Receptionist plays a crucial role in creating a positive and professional impression. The ideal candidate will handle phone calls, greet guests, and assist with administrative tasks, ensuring smooth operations and exceptional customer service. This position offers an exciting opportunity to be part of a dynamic team and contribute to the overall success of our company through excellent communication and organizational skills.

Requirements

• High School diploma, or equivalency, minimum of five (5) years of work experience
• At least one (1) year of receptionist experience, preferably in law firm or corporate office setting
• Strong commitment to excellent client service
• Strong understanding and experience with Outlook and Microsoft Word
• Ability to adapt to change and balance competing demands
• Strong planning/organizational skills
• Able to resolve and/or escalate issues
• Strong attention to detail
• Team Player
• Flexibility to work overtime is required.

Nice To Haves

• preferably in law firm or corporate office setting

Responsibilities

• Answers and directs all incoming calls (internal and external), by operating a multiple line switchboard
• Ascertains appropriate resources when caller’s contact person is unavailable
• Provides assistance when caller has limited information
• Greets visitors, maintain visitor's log, and assists clients
• Ensures reception area is well maintained and has a professional appearance
• Reports general maintenance issues to the appropriate office or building services personnel
• Possesses knowledge and understanding of current Firm procedures regarding documents served by the Courts and handles appropriately
• Provides a variety of administrative and clerical duties as necessary
• Reserves visitor offices and conference rooms
• Works directly with firm IT and multimedia teams, internal catering department, internal and external clients

Benefits

• Equal employment opportunities to all applicants and employees
• Reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED