Receptionist

Ridgeview Institute Monroe • Monroe, GA

82d • Onsite

About The Position

Join our dynamic team at Ridgeview Institute Monroe and make a difference as a Receptionist! In this role, you'll plan and execute engaging activity services for our patients, contributing directly to their treatment goals and overall well-being. As a valued member of our interdisciplinary team, you'll provide continuous care, interaction, and positive role modeling to patients, fostering an environment conducive to healing and growth. If you're passionate about making a meaningful impact in behavioral healthcare, we want to hear from you! Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass. Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings. Utilize the paging system to announce callers as required. If assigned, provide clerical support to admissions: Collate admission folder as required. Keypunch revised patient data as required. Ensure an adequate supply of pre-stuffed admission folders and distribute properly. Assist with miscellaneous patient account folders on a daily basis. Process all outgoing and incoming mail. If assigned, provide assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.

Requirements

• High school graduate or equivalent preferred.
• Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment.
• Any combination of education, training, or experience in a hospital environment.

Responsibilities

• Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
• Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
• Utilize the paging system to announce callers as required.
• Provide clerical support to admissions: Collate admission folder as required.
• Keypunch revised patient data as required.
• Ensure an adequate supply of pre-stuffed admission folders and distribute properly.
• Assist with miscellaneous patient account folders on a daily basis.
• Process all outgoing and incoming mail.
• Provide assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.

Benefits

• 401(k) + matching
• Paid time off
• Paid Holidays
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED