Receptionist

Scheels • Mankato, MN

10d • Onsite

About The Position

Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values
As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

Delivering a Personalized WOW Customer Experience
Every customer interaction is an opportunity to exceed expectations
We focus on making every visit memorable, personalized, and impactful

Having a Team-First, Winning Mentality
We succeed together by supporting one another and celebrating team wins.
Collaboration and unity drive our performance and customer experience.

Learning and Adapting to Constant Change
We embrace growth, innovation, and feedback
Change is not a barrier–it’s a catalyst for improvement and excellence

Taking Pride in Our Work and Thinking Like Owners
Every task matters, and we take full responsibility for the results.
Ownership means accountability, care, and drive to go above and beyond.

Expecting Honesty and Integrity in All That We Do
Trust is the foundation of our relationships–with customers and with each other.
We act with transparency, fairness, and respect at all times.

Requirements

• Ability to read, write, and comprehend simple instructions, short correspondence, and memos
• Demonstrate multitasking, organization, attention to detail, and problem-solving skills
• Experience in Microsoft Office programs such as Word, Publisher, and Excel
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations

Responsibilities

• Answer all incoming calls in a prompt, friendly, professional, and pleasant disposition
• Provide accurate information about store hours, services, and promotions
• Be knowledgeable about basic customer inquiries, be courteous while assisting customers, and transfer calls to appropriate associates or areas for further assistance
• Take and relay messages clearly and efficiently
• Assist in general office duties that may include mail service, sorting and opening mail to deliver to the appropriate individual/department, updating phone lists, and assisting other office positions as needed
• Assist in various projects for members of the Leadership team as needed
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos
• Demonstrate multitasking, organization, attention to detail, and problem-solving skills
• Experience in Microsoft Office programs such as Word, Publisher, and Excel
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage—including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree