Full-Time Receptionist - Behavioral Hospital
About The Position
Perimeter Behavioral Hospital of Arlington is a leading provider of mental and behavioral healthcare services dedicated to delivering hope, healing, and recovery to patients and their families. As part of the Perimeter Healthcare network, we provide comprehensive treatment across multiple states and care settings, including inpatient psychiatric hospitals, residential treatment centers, and outpatient programs. Our mission is to provide compassionate, evidence-based care that empowers individuals to overcome behavioral health challenges and achieve lasting wellness. We are committed to creating a supportive environment where patients, families, and team members can thrive.
Requirements
- High School Diploma or GED required.
- Strong communication, customer service, and organizational skills.
- Proficiency with computers and standard office software.
- Ability to multitask and work effectively in a fast-paced environment.
- Ability to remain calm and professional during challenging situations.
- Current Basic Life Support (BLS) certification.
- De-escalation Training: Handle With Care (HWC) certification.
Nice To Haves
- Previous receptionist, clerical, or customer service experience preferred.
- At least six months of front desk or receptionist experience preferred.
- Behavioral health or healthcare experience preferred.
Responsibilities
- Greet and assist visitors while maintaining facility visitor procedures and safety protocols.
- Answer and route incoming calls through a multi-line switchboard in a courteous and professional manner.
- Utilize paging systems and communicate effectively with staff, patients, and families.
- Process incoming and outgoing mail and deliveries.
- Maintain visitation records and monitor compliance with visitor policies.
- Provide clerical and administrative support to various departments, including Admissions, as assigned.
- Assist with data entry, filing, and document management.
- Support patient and employee requests in a professional manner.
- Maintain confidentiality of patient, employee, and organizational information.
- Participate in required training, quality improvement initiatives, and department meetings.
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- Company-paid life insurance
- 401(k) with company match
- Generous Paid Time Off (PTO)
- Supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
