Receptionist

Anderson Area Cancer Center Oncology-Hematology Clinic•Anderson, SC

11d•Onsite

About The Position

Cancer patients and cancer caregivers choose the Anderson Area Cancer Center as a provider because of our personal medical guidance. We have a unique ability to foster a renewed hope for those who are seeking how to have a better life with cancer. Join us in making a difference in patient care through your expertise.

Requirements

Proficiency in EMR documentation and chart prep.
Understanding of what needs to be in patients chart to provide care.
Proficiency in scheduling, and scanning documents.
Accurate documentation regarding MIPS requirements.
Professional phone answering and call transferring.
Proficiency in Word, Excel, Internet Explorer, and Chrome.
Understanding of Check-In Duties Tasking to appropriate staff.
Professional interaction with patients, care givers, providers and other staff members.
Collection of copay/payments.
Updating paperwork and insurance information.
Preparation for the next day.
Transferring of phones to answering service.
Accurate documentation into EMR.
Ensuring all documents are scanned into patients chart.
Ensuring all paperwork is up to date.
Tasking description of why no copay/payment is collected.
Having all paperwork ready for the next business day.
Ensuring all patients are approved to go back.
Polite, courteous, and professional demeanor.
Professionalism in attire and attitude.
Cohesive positive relationships with co-workers.
Compassionate and respectful treatment of patients and care givers.
Professional communication with other offices/businesses.
HIPAA compliance.
Positive and respectful communication.
Ability to resolve conflicts constructively.
Ability to discern patient needs through verbal and non-verbal cues.
Ability to listen before drawing conclusions.
Adherence to policies regarding time off, punctuality, and early departure.
Notification of supervisor for unexpected events causing tardiness or early departure.
Readiness to work at the start of the shift.
Dependability through attendance and successful task completion.

Nice To Haves

Willingness to help others in any way possible.
Seeks opportunities to learn new things related to the practice.
Willingness to help with Check-Out.
Conscious of surroundings while having conversations with patients.
Not being loud or boisterous.

Responsibilities

Demonstrates proficiency in EMR documentation and chart prep.
Understanding of what needs to be in patients chart to provide care.
Demonstrates proficiency in scheduling, and scanning documents.
Maintains accurate documentation regarding MIPS requirements.
Answering the phone professionally and transferring calls.
Demonstrates proficiency in Word, Excel, Internet Explorer, and Chrome.
Understanding of Check-In Duties Tasking to appropriate staff.
Interaction with patients, care givers, providers and other staff member is professional.
Answering telephone and transferring to appropriate staff.
Collection of copay/payments.
Updating paperwork and insurance information.
Preparation for next day
Transferring of phones to answering service.
Accurate documentation into EMR.
Ensuring all documents are scanned into patients chart.
Ensuring all paperwork is up to date
Collection of copay/payments.
Tasking description of why no copay/payment is collected.
Having all paperwork ready for next business day.
Ensuring all patients are approved to go back.
Being polite, courteous and professional
Willingness to help others in any way possible.
Seeks opportunities to learn new things related to the practice.
Willingness to help with Check-Out
Demonstrates professionalism in attire and attitude.
Promotes cohesive positive relationships with co-workers
Treats patient and care givers with compassion and respect.
Communicates with other offices/businesses professionally.
Be conscience of surroundings while having conversations with patients.
Making sure we are HIPAA compliant.
Not being loud or boisterous.
Communicates in a positive and respectful manner.
Willingness to resolve conflicts in a manner that will achieve a positive outcome.
Ability to discern a patient’s needs through attentive to verbal statements as well as watching for non-verbal actions.
Ability to listen to others prior to drawing conclusions
Adheres to policy and procedures regarding time off, arriving on time, and early departure.
Notifies Supervisor of unexpected events that may cause tardiness or early departure.
Being ready work at start of shift.
Demonstrates dependability through attendance and successful completion of any assigned task.