Receptionist - Per Diem

Hospital for Behavioral Medicine•Worcester, MA

1d•$25 - $25•Onsite

About The Position

The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested. In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned as well as maintain the Receptionist schedule and serve as back up as needed. Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass. Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings. Utilize the paging system to announce callers as required. Collate admission folder as required. Keypunch revised patient data as required. Complete administrative duties foe the Admissions department as required. Process all outgoing and incoming mail. Maintain schedule for the receptionists. Responsible for getting coverage for all shifts and be back up if unable to get PRN coverage. Inform the weekend receptionists regarding policy changes made during the week. . Input authorization letters in patient files. Reconcile monthly Petty Cash for Business Office Director. Reconcile daily dietary cash. Coordinate outside meetings with room assignments. Data entry step-downs into HMS. Stamp, date lab results and distribute.

Requirements

High school graduate or equivalent preferred
Two (2) years experience on a multi-line telephone switchboard, preferably in a health care environment
Any combination of education, training, or experience in a hospital environment
May be required to work occasional overtime and flexible hours

Responsibilities

Greeting and assisting all visitors
Answering the switchboard
Documenting incoming deliveries
Processing incoming and outgoing mail
Providing clerical support as requested
Preparing weekday deposits
Preparing monthly statements for mailing
Assisting with various clerical duties and projects as assigned
Completing appropriate paperwork for new admissions during after-hours shifts if assigned
Maintaining the Receptionist schedule and serving as back up as needed
Following the facility guest relations program when greeting and assisting all visitors
Ensuring all visitors sign the visitor log and obtain a visitor pass
Answering and disseminating all incoming calls on the switchboard in a professional and courteous manner within three rings
Utilizing the paging system to announce callers as required
Collating admission folder as required
Keypunching revised patient data as required
Completing administrative duties for the Admissions department as required
Processing all outgoing and incoming mail
Maintaining schedule for the receptionists
Getting coverage for all shifts and being back up if unable to get PRN coverage
Informing the weekend receptionists regarding policy changes made during the week
Inputting authorization letters in patient files
Reconciling monthly Petty Cash for Business Office Director
Reconciling daily dietary cash
Coordinating outside meetings with room assignments
Data entry step-downs into HMS
Stamping, dating lab results and distributing them