Full-Time Receptionist

Stearns Nursing and Rehabilitation Center, LLC•Granite City, IL

63d

About The Position

We are seeking a friendly and organized Receptionist to join our team and provide excellent customer service to clients and visitors. The Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative and Social Services tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Requirements

Minimum of 1 year of experience as a receptionist or in a customer service role
Strong communication, social services and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems
Fluency in English is required; additional language skills are a plus

Nice To Haves

Fluency in English is required; additional language skills are a plus

Responsibilities

Manage the front desk, including greeting clients and visitors and directing them to the appropriate person or department
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records
Ensure that the reception area is clean and organized at all times
Provide excellent customer service to clients and visitors, including assisting with questions and needs
Other duties as assigned