Receptionist - Full Time

Medical Associates • Dubuque, IA

1d • $17

About The Position

Medical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of our team. Pay and Benefits: $17+/hr. with full benefits package including: Pay raises at least annually Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation. 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing Flexible Paid Time Off Program (24 days off/year) Save money on your taxes! Medical and Dependent Care Flex Spending Accounts Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc. Primary schedule: Rotating shifts Monday - Friday between the hours of 6:45am -5:00pm working 5 days/40 hours per week, full benefits eligible!

Requirements

• High school diploma or GED required.
• From three months to one year of similar or related experience.
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
• Ability to multi-task and work in a fast paced environment.
• General computer knowledge with proficient keyboarding skills.
• Multi-line telephone system.
• Cash handling experience.
• Ability to work independently with limited direction, problem solving and resourcefulness.

Responsibilities

• Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions
• Check in patients for their appointments. This includes r eview ing , updat ing , and/ or obtain ing patient information making necessary account changes to ensure correct billing.
• Set up new insurance coverage or modify existing insurance coverage records as needed
• Collect copay or other payments where applicable and perform accurate end of day balancing
• Schedule appointments for patients within our clinics or as needed from work queues
• Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties
• Provide verbal and/or written instructions to patients, peers, and clinical team members , interact ing tactfully with customers and establish and maintain effective relationships with others.
• complete all other assigned projects and duties.

Benefits

• Pay raises at least annually
• Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation
• 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance
• Long Term Disability Coverage
• Short Term Disability Coverage
• Dental Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED