Part Time Receptionist

FAITHFUL COMPANION INCTwinsburg, OH
Onsite

About The Position

Faithful Companion Pet Cremation Services is searching for a part-time Receptionist to work in our Cleveland, Ohio location for three days per week including mandatory Sundays. The Receptionist position is responsible for giving excellent customer service while greeting visitors, answering and placing phone calls and assisting families with their services.

Requirements

  • Must be observant, function independently and use their time well.
  • Must maintain attention to detail while serving multiple families, ensuring an error-free standard.
  • Assists in maintaining a clean and presentable state of the facility.
  • Ability to communicate effectively with clients and co-workers.
  • Strong organizational skills to manage the entire process.
  • Ability to handle multiple tasks simultaneously while maintaining efficiency.
  • Physical capability to lift up to 75 lbs. and more weight with assistance.
  • Must be able to successfully pass a 4-panel drug screen and a background check.
  • To act ethically at all times.

Responsibilities

  • Be kind, polite, empathetic, compassionate, and attentive to a family’s needs in their time of grief.
  • Professionally responds to questions from clinics or families about our services, the cremation process, and memorial products that we offer. Providing thorough support.
  • Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items.
  • Relay any pertinent and time-sensitive information to the appropriate people/department.
  • Keep their workplace, the lobby, and arrangement rooms neat and tidy.
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