Receptionist (Tuesday - Saturday)

Versiti, Inc.•Aurora, IL

1d•Onsite

About The Position

Under the direction of the Donor Services Manager, supports the Donor Services department by performing the following operational and clerical duties. When will you work: Tuesday: 11am-730pm Wednesday: 11am-730pm Thursday: 11am-730pm Friday: 730am-330pm Saturday: 630am-3pm Additionally, you will be responsible for performing eligibility screening on donors. First 2 week of employment you will attend eligibilty screening training (paid) in Aurora: M-F, 8am-430pm

Requirements

High School Diploma or general education degree (GED) required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to speak effectively with donors, volunteers and employees of organization utilizing instructive or persuasive skills.
Ability to do basic addition, subtraction, multiplication and division.
Ability to apply common sense understanding to carry out simple instructions.
Ability to deal with standardized situations.
Evening, weekend, Holiday work, and travel may be required. Occasional statewide travel to other collection sites to accommodate business needs is required. Reliable transportation is required.
This person must have the ability to work independently with minimum supervision; multi-task; work with confidential information.
This person must possess a professional demeanor and projection of appropriate professional image; and excellent phone and customer service skills.
Computer skills required.
Must have working knowledge of regulatory (BBCS) and/or required
Microsoft products, including Word, Excel, Outlook. required
Ability to maintain simple databases. required

Nice To Haves

Administrative and/or receptionist work experience preferred

Responsibilities

Demonstrates our core values: - Safety - Integrity - Service - Stewardship - Teamwork
Answers incoming phone calls and transfers to appropriate department.
Performs fixed site/mobile registration.
Performs pre-registration for all collection types. Obtains clearance when needed and enters all orders into the computer. Contacts hospitals, physician's office, and donors (patients) to ensure smooth transactions for Physician Orders.
Performs scheduling of donor appointments.
Enters data from and scans various Donor Services forms.
Supports supply chain and inventory processes of Donor Services.
Assists with SOP/controlled document insertion/removal.
Oversees post donation area including restocking of supplies and donor after-care.
Performs bag prep and unit care.
Performs other duties as assigned
Complies with all policies and standards