Receptionist Traditions of Dedham

LCB Senior Living•Dedham, MA

2d•$20 - $22•Onsite

About The Position

LCB Senior Living is hiring a Receptionist at Traditions of Dedham in Dedham, Massachusetts. The Receptionist represents the residence and LCB Senior Living to residents, visitors, coworkers, potential residents, family members, professionals, and the surrounding community. The role provides courteous front-desk and clerical support, helps promote community occupancy, and responds calmly to emergencies. This is a part-time/per-diem position, Monday through Friday, 8 a.m. to 4 p.m. The hourly wage is $20.00–$22.00, based on years of experience. Part-time associates working 24–29 hours are offered paid time off and holiday pay. The posting also mentions the possibility of tuition reimbursement, an enjoyable team, and rewarding work with seniors.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Focus and dedication to providing excellent customer service.
Six months to one year of prior reception experience in an office environment.
Physical ability to lift and carry at least 15 pounds; push and pull carts; walk, sit, and stand continuously; and turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
Finger and hand dexterity to handle and manipulate instruments and equipment; visual and auditory acuity; and ability to use good body mechanics.
Ability to type and use a computer.

Nice To Haves

High school diploma or GED preferred.
Typing or word-processing experience preferred.

Responsibilities

Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively and interact with potential residents, family members, and professionals to support occupancy growth.
Handle incoming telephone calls professionally and courteously, directing them as appropriate.
Greet guests and visitors professionally and courteously, directing them as appropriate.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front-desk activities and keep the front desk neat and orderly.
Respond to emergency situations by contacting the appropriate party, such as 911, the fire department, or police.
Attend required in-service training sessions and orientations.
Respond to residents’ needs courteously.
Update the communication log book regularly.
Maintain and restock community brochures.