Receptionist

Gibbons Whistler • Whistler, BC

40d • Onsite

About The Position

The Spa at Whistler is a premier wellness destination in the heart of Whistler, BC, offering a range of therapeutic and relaxation treatments. We’re looking for a friendly, organized, and enthusiastic Receptionist to join our team and ensure every guest has an exceptional experience. As the first point of contact for our guests, you’ll create a welcoming and professional atmosphere from the moment they arrive. You’ll work closely with the management team to help the spa run smoothly while sharing your ideas and input in a supportive environment. This full-time role is ideal for someone who loves connecting with people, has strong organizational skills, and thrives in a fast-paced, guest-focused setting.

Requirements

• 1+ years of experience in a customer service role preferred
• Strong communication and interpersonal skills
• Proficiency with computers and software programs; experience with point-of-sale systems is a plus
• Strong organizational skills and ability to work under pressure
• Flexibility to work evenings, weekends, or peak periods
• Enthusiasm for creating exceptional guest experiences
• A friendly, professional, and positive attitude

Responsibilities

• Greet guests upon arrival and check them in for their appointments
• Schedule appointments and manage the spa’s appointment book
• Handle payments, including processing credit card transactions and issuing receipts
• Provide information about spa services and packages
• Maintain a clean and organized reception area
• Assist with other administrative or operational tasks as needed
• Contribute positively to the team and uphold Gibbons Whistler’s core values

Benefits

• 50% off food & beverage at all Gibbons venues
• 20% off The Adventure Group for you and your friends & family
• 20% off at The Adara Hotel and Gibbons Life Condos
• 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed