RECEPTIONIST

K2 Services•Washington, DC

12d•Onsite

About The Position

The Receptionist will work onsite in Washington, DC, serving as the welcoming face and voice of the organization. As the first point of contact for clients, visitors, and employees, the Receptionist plays a critical role in creating a positive and professional first impression. This position is responsible for managing front desk operations, answering and directing incoming calls, greeting guests, and providing administrative support to ensure the office runs efficiently while delivering exceptional customer service.

Requirements

High School Diploma or GED required
Minimum of 2 years of receptionist, administrative, or customer service experience
Excellent verbal and written communication skills
Professional appearance and demeanor with outstanding customer service skills
Strong organizational skills with the ability to multitask in a fast-paced environment
Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Ability to work independently while maintaining attention to detail
Ability to sit, stand, walk, and perform routine office tasks for extended periods
Ability to lift or move up to 25 pounds as needed

Responsibilities

Greet clients, visitors, and employees in a friendly, professional, and courteous manner
Answer and direct incoming telephone calls promptly and accurately
Manage the reception area to ensure it remains clean, organized, and presentable
Coordinate visitor check-in procedures and notify hosts of guest arrivals
Assist with scheduling conference rooms and preparing meeting spaces as needed
Receive, sort, and distribute incoming mail and deliveries
Provide general administrative support, including data entry, filing, scanning, copying, and printing documents
Maintain office supplies for the reception area and place orders as needed
Respond to general inquiries and provide accurate information to visitors and employees
Perform other administrative and customer service duties as assigned