Term Position - Receptionist - Full time- Red River Place

Extendicare•Selkirk, MB

8d•Onsite

About The Position

Reporting to on-site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Extendicare. Receptionist Key Outcomes: Live our values of Respect, Integrity, Compassion and Excellence Lend a helping hand. Cultivate relationships with staff, residents and families. Lead with H.E.A.R.T. (hear, empathize, acknowledge, respond, thank)

Requirements

Above average interpersonal, oral and written communication skills.
Must exhibit professional and polished telephone manner.
Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
Highly organized and detail focused.
Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail)
Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Nice To Haves

Previous experience in reception is considered an asset.

Responsibilities

To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner.
To redirect calls as appropriate and take clear, concise messages when required.
To greet, assist and direct all visitors.
To pick up and sort internal mail; To stamp, deliver and maintain mail machine for external mail.
To prepare packages and arrange courier pick up.
To arrange meeting room schedule and bookings.
To update phone and distribution lists.
To maintain a clean, safe, fully stocked and well-organized reception area.
To assist with small projects as required by other administrative support (i.e., labels, bulk mailing, etc.);
To complete other duties as assigned.
To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare’s Code of Conduct.
Adhere to responsibilities and requirements for reporting adverse resident occurrences subject to regulatory and legislative direction.