Receptionist (PT30)

Mission Pet Health•Seattle, WA
•Onsite

About The Position

The Receptionist supports daily hospital operations at Seatown Veterinary Care by serving as the first point of contact for clients and helping coordinate care. The role includes managing a multi-line phone system, greeting clients, maintaining accurate medical records, scheduling appointments, and handling financial transactions. The Receptionist also educates clients about preventive care and hospital services, while providing compassionate and empathetic support to clients and their pets.

Requirements

  • Passion for excellent customer service and a genuine love for animals.
  • Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work independently and with direction.
  • A flexible schedule, including some weekends and holidays.

Nice To Haves

  • Experience with veterinary software.

Responsibilities

  • Manage a multi-line phone system and greet clients positively.
  • Maintain accurate medical records.
  • Manage appointment schedules.
  • Handle financial transactions.
  • Educate clients about preventative care and hospital services.
  • Provide empathetic and respectful support to clients and pets.
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