Receptionist

The Medical Specialist Group • Guernsey, WY

19d • Onsite

About The Position

We're looking for a friendly, organised and patient-focused Receptionist to join our team. This is an excellent opportunity to begin or develop a career within a healthcare environment. As the first point of contact for patients, visitors and colleagues, you'll play a key role in creating a welcome and professional experience while supporting the smooth day-to-day running of our services. No two days are the same. You'll be responsible for greeting patients and visitors, answering telephone enquiries, handling patient information and providing administrative support where required. Full training will be provided in our electronic patient record system and reception processes, helping you build the knowledge and skills needed to succeed in the role. This is full-time position working 36 hours per week. We are committed to supporting flexible working where possible and welcome applications from candidates who wish to discuss alternative working patterns.

Requirements

• Excellent customer service and communication skills
• Friendly, professional and enjoys working with people
• Strong organisational skills and attention to detail
• Ability to remain calm and efficient in a busy environment
• Confident using IT systems and willing to learn new skills
• Works well as part of a team while also being able to use their own initiative
• Committed to delivering an excellent experience for patients, visitors and colleagues

Nice To Haves

• Previous reception experience
• Previous customer service experience
• Previous administrative experience

Responsibilities

• Greeting patients and visitors
• Answering telephone enquiries
• Handling patient information
• Providing administrative support

Benefits

• Private health insurance for yourself
• Pension scheme delivered by a long-established local pension specialist (up to 5% matched employer contribution)
• Life assurance scheme
• Income protection scheme
• Free car parking
• Wellbeing allowance of £300/annum (towards gym/better commute scheme etc)
• 22 days per annum annual leave (increasing with length of service)
• Better Commute Scheme
• Long Service Leave Award

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed