Receptionist - Primary Care Deptford
About The Position
A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.
Requirements
- High school diploma or GED equivalent
- Knowledge of medical terminology and organization services
- Knowledge of individual responsibilities to accurately direct callers
Nice To Haves
- One year of experience in customer service or reception
- Experience in a medical practice or health care environment
- Completion of Medical Terminology Course
Responsibilities
- Greeting patients in a prompt, courteous, and professional manner
- Telephone coverage
- Appointment scheduling
- Patient registration
- Insurance eligibility
- Patient referrals
- Answering telephone calls
- Transferring callers to appropriate personnel
- Initiating triage tasks for medical personnel response
- Coordinating reminder calls to patients
- Scheduling patient studies
- Greeting and directing patients and visitors
- Coordinating referrals for patients
- Collecting payments from patients
- Reconciling daily cash reports
Benefits
- Great Benefits Offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
