Medical Office Receptionist - Primary Care

Nevada System of Higher Education•Kildeer, IL

23h•$18 - $27•Hybrid

About The Position

This role is for a full-time Medical Office Receptionist in Primary Care, working 40 hours per week. The position involves greeting patients and visitors, managing appointments, handling administrative tasks, and operating standard office equipment. The role requires flexibility in hours and may involve travel to other locations. Endeavor Health is a large, integrated healthcare system committed to providing quality care and fostering professional growth for its employees.

Requirements

High school diploma or GED
One year of customer service work experience or interaction with the public required.
Proficient computer skills.

Nice To Haves

Knowledge of medical terminology preferred.

Responsibilities

Greets incoming patients and visitors, providing customer service.
Refers patients and visitors to appropriate departments or resources.
Notifies appropriate resources of patient and visitor arrivals.
Ensures patient demographics and eligibility are correct.
Receives and forwards telephone calls, taking and relaying messages.
Registers new patients and schedules appointments.
Reschedules appointments and follows up on cancelled and missed appointments.
Collects co-pays and balances, and makes follow-up appointments.
Responds to patient and visitor questions.
Communicates with other departments, team members, physician offices, the hospital, or patients.
Performs various clerical duties.
May order supplies and open mail.
Operates standard office machines including computer, calculator, photocopier, fax, and credit card terminal.
May assist with medical records and clinical personnel.
Maintains work and waiting areas in a neat and professional manner.
May perform special projects as assigned.
Adheres to all NCH standards, policies, and procedures.