Receptionist

Ensign Services•Topeka, KS

3d•Onsite

About The Position

The Healthcare Resort of Topeka is looking for a Receptionist to manage their front desk with experience. This role involves performing a variety of administrative and clerical tasks, serving as the first point of contact for the company. The Receptionist will offer administrative support across the organization, welcome guests, coordinate front-desk activities, distribute correspondence, and redirect phone calls. Success in this role requires a pleasant personality, strong customer service skills, and the ability to handle emergencies effectively while streamlining office operations. Multitasking and stress management are essential. Flexibility with shifts is a plus. The primary goal is to ensure the front desk provides a positive guest experience and executes all administrative tasks to the highest quality standards.

Requirements

Experience as a Receptionist
Pleasant personality
Customer service skills
Ability to deal with emergencies in a timely and effective manner
Multitasking skills
Stress management skills

Nice To Haves

Flexibility with shifts

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing