Receptionist

Rosecrance Behavioral Health • Rockford, IL

46d • Onsite

About The Position

Perform receptionist and switchboard duties and miscellaneous clerical tasks.

Requirements

• High school diploma or GED
• Reception experience or an equivalent combination of education, training and experience
• General clerical training or experience
• Excellent oral and written communication skills

Responsibilities

• Work hours assigned by leadership and be available to work additional hours when necessary.
• Respond to all incoming phone calls, directing them to the appropriate parties or taking messages as necessary.
• Welcome all visitors and ensure they are directed to the appropriate parties or locations.
• Perform miscellaneous clerical duties as assigned.
• Answer calls from the inquiry line and direct as assigned.
• Perform secure handing of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
• Participate in mandatory Payment Card Industry (PCI) training, access controls, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
• Serve as a member of the Clerical Team and participate in all team meetings and activities.
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by leadership.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED