Receptionist - Spanish Bilingual Required

Personnel Commission • Madera, CA

16h • Onsite

About The Position

Under the general direction of the Supervisor, the Receptionist greets and directs visitors, responds to inquiries from staff, the public, parents, students, etc. by providing requested information and/or referral to other parties; and, when time permits, providing general clerical support. The incumbents in this classification provide the school community with support and information, which directly supports student learning and achievement.

Requirements

• High School diploma or equivalent.
• Six (6) months experience in an office environment.
• Pass the District’s applicable proficiency exam for the job class with a satisfactory score
• After offer of employment, obtain: Criminal Justice and FBI Fingerprint Clearance
• Negative TB test result plus periodic post-employment retest as required (currently every four years)
• Pre-employment physical exam A through District’s provider
• Business telephone etiquette
• District office or site routines
• English, and Spanish if required, usage and grammar
• Basic math
• Customer service principles and practices
• Prepare and maintain accurate records
• Maintain an organized work area
• Operate standard office equipment and pertinent software applications
• Maintain confidentiality
• Adapt to changing priorities
• Work with frequent interruptions
• Communicate in English and Spanish as needed, with diverse groups, displaying tact and courtesy
• Provide quality customer service

Nice To Haves

• Spanish Bilingual Required

Responsibilities

• Answers telephone system to screen calls, transfer calls, respond to inquiries and/or take messages.
• Generates and updates district office or school site phone list.
• Greets individuals entering the building (e.g., visitors, parents, students, vendors), responds to inquiries; collects and reviews paperwork; and/or directs individuals to appropriate location.
• Maintains building information (e.g., use schedules, staff directories, emergency contacts).
• Maintains reception area materials (e.g., job applications, newsletters, event calendars) to provide resource information to visitors.
• Performs general clerical functions (e.g., scheduling, copying, faxing, data entry, filing) to support office operations.
• Provides translating/interpreting for teachers and others as requested to communicate with parents.
• Sorts and routes items within the site (e.g., special delivery and overnight mail/packages, messages, application packets, student enrollment paperwork).
• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit and the District, including various mandatory district trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED