Receptionist - Public Works (Prescott)

Yavapai County Government • Prescott, AZ

12d • Onsite

About The Position

Under close supervision, performs general office and clerical work of moderate difficulty specific to the assigned department. This is a full-time position, scheduled to work Monday through Friday.

Requirements

• High school diploma or equivalent.
• A minimum of one (1) year of general office experience.
• Must possess a valid Arizona driver’s license.
• Knowledge of departmental clerical and office procedures, including various internal programs.
• Knowledge of business English, spelling, grammar, punctuation, and composition.
• Knowledge of clerical office practices and procedures.
• Knowledge of research techniques and report writing.
• Knowledge of current Microsoft Office software.
• Knowledge of filing and recordkeeping.
• Skill in customer service.
• Skill in communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Skill in establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in organization and adherence to detail.
• Ability to greet all visitors in a courteous, friendly, timely, and professional manner.
• Ability to answer inquiries and questions.
• Ability to multitask and prioritize autonomously.
• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Ability to keep management informed of key operating issues affecting the department.
• Ability to remain current in knowledge required to perform assigned duties.
• Ability to handle confidential matters and maintain discretion always.
• Ability to act with courtesy, tact, and diplomacy.

Responsibilities

• Answers multiple line phone system, provides front office customer service, and responds to public and other agency inquiries.
• Navigates through and retrieves information from computer databases.
• Receives, sorts, files, and retrieves forms, mail, or other types of documents.
• Operates various office equipment.
• Performs specific functions and/or duties relative to division or office assignment.
• Answers questions concerning departmental procedures.
• Orders office supplies and verifies accuracy of packing slips.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED