Receptionist

Walton Communities LLC•Atlanta, GA

43d•Onsite

About The Position

The Receptionist (Community Support Office Coordinator) represents the Community Support Office (CSO) by creating an environment that supports Walton’s Mission and Vision. This role is one that adds infinite value to Walton team members, its guests, vendors, and business associates.

Requirements

Microsoft Office
Working knowledge of computers and other office equipment
Professional office environment or hospitality industry
A positive attitude
Dependable
Commitment-passionate about our purpose
Servant spirit- gracious- attending to others needs
Ability to multitask
Attention to detail
Flexibility
Professional Appearance
Connectivity-building relationships- engaging

Nice To Haves

College Degree a plus

Responsibilities

Stand and greet guests with a friendly smile and offer them refreshments.
Make sure the front reception area is ready for guests: lights on, music playing, refill refreshments.
Maintain office neatness and cleanliness throughout the day.
Offer information to inquiries about our apartment communities and where to locate information on our website.
Have knowledge of our properties and services to share with applicants and residents upon request including affordable programs.
Act as liaison for residents or applicants calling the CSO office. Be able to assist and troubleshoot applicants by navigating our website or the application or residents calling with questions.
Promote Walton good will for employees who are sick, had surgery, births and death in the family by sending appropriate gift.
Assist the Chattahoochee staff in managing parking, deliveries, etc.
Post Basics/ Daily Service Standard each morning.
Answer phone calls and direct calls to the proper person. Take written messages or transfer to voice mail as needed.
Manage CSO Receptionist Voice mail, e-mails and faxes.
Open, sort, and distribute incoming and outgoing mail.
Responsible for incoming and outgoing UPS, FedEx, DHL and all couriers.
Organize, order, and set up for CSO luncheons and meetings. Plan quarterly office events or holiday-related surprises.
Assist in scheduling or approval of conference rooms for training and meetings.
Plan to make sure rooms are ready for meetings and set up with refreshments.
Manage CSO and CSO lodge refreshments and snacks. Keeping all areas stocked with necessary supplies.
Unload dishwasher each day in kitchen and run dishwasher as needed.
Prepare and display the Walton book of the month for the CSO.
Assist team members with other assignments/projects as needed.
Maintain office personnel roster/phone list weekly and update as needed (IT to include assignments in service now).
Manage having partners and or employees' cars washed and approve invoices weekly.
Maintains office machines: copier/printers, postage meter – regularly stock paper.
Track and order office supplies.
Stay up to date on the Crisis Management Program.
Report on CSO expenses through Concur reporting.
Evaluate Candidates and complete first impression assessment.
Accept applications/resumes for employment and note your first impressions (mini- interview).
Create a warm welcome and orientation for new hires in the CSO offices.
Regularly review company websites and marketing materials for accuracy.
Display and offer Neighbor magazine to any guests visiting Walton CSO.
Assistance with Marketing Mailings.
Update SharePoint with monthly calendar of events and holidays. Add Yammer posts when appropriate.
Submit service tickets through Service-Now for any CSO related maintenance or technical issues.
Keep IT aware of any technical needs within the CSO or with a Walton Community.
Continue to stay informed of new systems and company roll outs.