Receptionist

The Salvation Army • Reading, PA

27d • Onsite

About The Position

Provide administrative and customer support to all Social Services and Administrative departments.

Requirements

• High School Diploma/GED
• Valid PA Driver’s License
• Excellent telephone and interpersonal skills
• Skilled in Microsoft Office programs (Word, Excel, Access, etc.).
• Must be bilingual, Spanish – English, in both verbal and written communication to best serve the community
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check.
• In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

Responsibilities

• Administrative duties such as greeting individuals coming into the building, answering phones, receiving/sending faxes, filing for the Family Services Department.
• Professionally greet everyone who calls or comes to the building and appropriately refer them to the right staff member.
• Ensure that visitors are signed in and out of the building to ensure security within the building.
• Perform pre-screens for Family Services clients including providing an explanation of all required documentation for appointments and program eligibility.
• Provide paperwork for utility and other services as needed including collecting and copying documentation required by each program.
• Schedule clients for appointments within the Family Services Department.
• Refer clients to other agencies when appropriate.
• Process-in-kind donations according to policy, including organizing and rotating daily donations in the reception area.
• Assist in maintaining and updating the Social Services Database, Healthify Database, Internal Referral Tracking, etc. to ensure accurate records as needed for statistical and billing purposes.
• Assist in the completion of UGI CAP/OpSHARE phone calls and enrollments, including ordering UGI paperwork.
• Assist in the distribution of food, clothing or other commodities, including Thanksgiving and Christmas assistance programs as necessary.
• Assist with home visits as needed.
• Performs all other related duties as assigned.
• The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Benefits

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED