Mercy Retirement and Care Center - Receptionist (Skilled Nursing)

Transforming Age • Oakland, CA

9d • Onsite

About The Position

Mercy Retirement and Care Center is seeking a Receptionist/Concierge to join their team. This role is ideal for someone who thrives in an environment where meaningful work happens every day and wants to make a difference in the lives of older adults. Mercy Retirement & Care Center has a long history of providing exceptional, person-centered care, including assisted living, memory care, skilled nursing, and rehabilitation services. Their Culture of Excellence is built on respect, integrity, and a commitment to the well-being of residents and team members, fostering a collaborative and supportive environment.

Requirements

• A high school diploma or equivalent education, training and experience
• At least one year of previous experience in a concierge or similar role preferred
• Familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
• Current first aid/CPR certification may be required per state/local guidelines
• Demonstrated written and verbal communication skills
• Completion of background check and drug screening
• Pre-employment screenings may include Physical, TB Test, and fingerprinting per state/local guidelines

Responsibilities

• Assists with greeting residents, team members, appropriate parties, and the public
• Takes calls, schedules meetings and appointments, and performs other front desk duties as assigned
• Provides exceptional customer service to our team
• Performs general administrative tasks (taking messages, routing calls, taking memos/notes)
• Assist the Marketing Director with inputting admissions, screening and room preparations
• Distributes packages, mail, and other deliveries
• Maintains office supplies, orders new inventory as needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED