Receptionist PT EOW 8a-430p

United Church Homes•Fairborn, OH

9h•Onsite

About The Position

The Receptionist is responsible for operating the switchboard and performing routine clerical tasks, as assigned. Essential Functions Statement(s) Answers telephone in a polite and professional manner, determines nature of calls and directs calls to appropriate individual or department Greets and gives directions/information to guests, residents, resident families, sales representatives, etc. Takes complete and accurate messages Assists Business Office Manager with maintaining and distributing patient funds Performs miscellaneous clerical functions, including typing, filing, etc., as assigned Receives mail and performs initial sorting Accepts money, cash or check, and records accurately Reports observations of structural, equipment and furniture defects/malfunctioning to appropriate personnel Maintains confidentiality of necessary information Utilizes supplies and equipment properly and without waste Handles unusual occurrences calmly and logically to maintain continuity of business and duties Performs all other duties as assigned or directed Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Interpersonal - Ability to get along well with a variety of personalities and individuals. Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Requirements

High School Graduate or General Education Degree (GED): Required
Must be able to read, write, understand and speak the English language
Must be able to work with direct supervisor, all staff, residents, visitors, and public
Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook

Nice To Haves

Prior experience preferred, but not required
Prior computer experience helpful

Responsibilities

Answers telephone in a polite and professional manner, determines nature of calls and directs calls to appropriate individual or department
Greets and gives directions/information to guests, residents, resident families, sales representatives, etc.
Takes complete and accurate messages
Assists Business Office Manager with maintaining and distributing patient funds
Performs miscellaneous clerical functions, including typing, filing, etc., as assigned
Receives mail and performs initial sorting
Accepts money, cash or check, and records accurately
Reports observations of structural, equipment and furniture defects/malfunctioning to appropriate personnel
Maintains confidentiality of necessary information
Utilizes supplies and equipment properly and without waste
Handles unusual occurrences calmly and logically to maintain continuity of business and duties
Performs all other duties as assigned or directed