Receptionist - Full -Time | Days
The Staff Pad•Manchester, TN
•Onsite
About The Position
The Staff Pad has partnered with a renowned hospital in Manchester, TN, and we are looking to hire an experienced Receptionist to serve as the first point of contact for patients and visitors and play a key role in delivering exceptional customer service while supporting the daily operations of a busy medical office. Responsibilities include patient scheduling, registration, insurance verification, medical records management, payment processing, and administrative support.
Requirements
- High School Diploma or GED required
- Ability to work independently and follow department standards with minimal direction
- Emotional maturity and the ability to remain professional and effective in a fast-paced environment
- Knowledge of basic office equipment, including computers, copiers, and fax machines
- Understanding of medical office procedures and medical terminology
- Strong interpersonal, customer service, and communication skills
- Ability to sort and file records using alphabetic and numeric systems
- Ability to build and maintain positive working relationships
- Ability to manage multiple priorities with minimal supervision
- Ability to follow written and verbal instructions accurately
- Strong organizational skills and attention to detail
- Commitment to maintaining confidentiality of patient and employee information
Nice To Haves
- Bilingual (Spanish) preferred
- 1+ year of experience in a medical office or related healthcare setting preferred
Responsibilities
- Greet patients and visitors with professionalism and outstanding customer service
- Schedule, reschedule, and cancel appointments while tracking missed visits
- Manage multiple phone lines, document messages, and route calls appropriately
- File, retrieve, copy, and fax medical records for providers
- Check in patients and accurately complete registration documentation
- Verify insurance coverage and patient demographics, ensuring accurate system entry
- Collect co-pays and payments and balance daily cash transactions
- Complete assigned tasks and communicate with supervisors regarding any barriers
- Ensure providers have the information needed to support quality patient care
- Perform additional duties as assigned
- Maintain patient confidentiality in accordance with QHC policies
- Manage Athena Inbox tasks efficiently to ensure timely follow-up and organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
