Receptionist

Mattel•El Segundo, CA

11d•Onsite

About The Position

The Opportunity: We’re seeking a motivated, passionate, collaborative and detail-oriented Receptionist. The ideal candidate is a team player, has excellent communication skills, and can organize & prioritize tasks. This is an onsite position located at Mattel’s headquarters in El Segundo CA.

Requirements

Two+ years of Reception, Customer Service, Security, or military background preferred.
High school diploma or GED, required.
Excellent interpersonal skills and the ability to engage with employees, clients, and visitors.
Strong computer skills and understanding of the Microsoft suite to navigate communications and prepare documents for presentations.
Must have a valid CA driver’s license.
Must be able to obtain a Ca Guard card within X months of hire date
Must be certified in First Aid, CPR, and Blood-borne Pathogens, OR be willing to obtain certification through training provided by Mattel (annual training provided).

Responsibilities

Provide exceptional customer service to all Mattel employees, vendors, and visitors on property. This includes in person response, voice calls and digital communications.
Ensure security and safety protocols are followed
Answer phone calls and transfer as appropriate
Provide visitors with information to navigate the building including pointing out nearest amenities and fire exits.
Issue visitor passes
Maintain a neat appearance of reception/lobby area.
Periodically inspects common area equipment to ensure good operating condition
Perform administrative for the security function as needed. This includes but is not limited to compiling reporting, data entry, and data tracking
Monitor the lobby to report any suspicious activity and/or safety concerns to Global Security
Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.
Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.
Additional responsibilities as assigned by supervisor or manager.
Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.
Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.
Additional responsibilities as assigned by supervisor or manager.