Receptionist

Marsh McLennan • Miami, FL

3d • Onsite

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). This position is a five-day-a-week on-site position based out of our Miami/Doral location, from 8:30 am to 5:00 pm. As our Receptionist on the Business Services Group team, you’ll be responsible for managing all incoming calls, handling queries and complaints via phones, taking and ensuring messages are passed to the appropriate staff member on time, logging checks and overnight to lockboxes, handling daily incoming faxes, and providing concierge-level support for visitors and clients, as well as supporting facilities-related needs.

Requirements

• High school diploma or equivalent
• At least 2 years of experience in a similar role within a professional office setting
• Intermediate proficiency with MS Office
• Ability to analyse and prioritize a variety of tasks and deadlines
• Strong communication and interpersonal skills with a positive attitude
• Well organized, strong attention to detail, deadline oriented, and self-motivated

Nice To Haves

• Bachelor’s degree or higher
• Bilingual (English/Spanish)
• 5+ years’ experience supporting Manager/C-level Executives
• Facilities-related experience in a support capacity

Responsibilities

• Managing all incoming calls
• Handling queries and complaints via phones
• Taking and ensuring messages are passed to the appropriate staff member on time
• Receiving, sorting, distributing, and dispatching daily mail
• Log checks and Overnight to Lockboxes
• Handle daily Incoming faxes
• Provide concierge-level support for visitors and clients
• Support facilities related needs

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED