Receptionist (7036)

THE SALVATION ARMY • Asheboro, NC

2d • $13 - $15 • Onsite

About The Position

The Receptionist is responsible for answering the telephone in a courteous manner and directing calls to the appropriate destination. They will record accurate and complete messages when necessary, receive and receipt deliveries and donations, and greet and announce visitors and clients. The role also involves providing general information about The Salvation Army's operations and services, and performing routine clerical work such as typing and filing. This position is crucial for maintaining a positive and professional image of The Salvation Army.

Requirements

• Ability to operate a telephone and/or switchboard.
• Ability to direct phone calls to the appropriate person or destination.
• Ability to respond to callers and visitors in a courteous and tactful manner.
• Ability to screen calls in a courteous and tactful manner.
• Ability to work with people in a calm, courteous, and tactful manner.
• Ability to record accurate messages, or put them in voice mail.
• Ability to maintain an adequate supply of sign-in forms and employment applications.
• Ability to respond to emergencies in a calm and effective manner.
• Ability to project a positive and professional image of The Salvation Army.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• High school diploma or G.E.D. required.
• Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or Any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

Responsibilities

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets, and announces visitors in a courteous and tactful manner.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in and gives them a badge.
• Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and delivers to the appropriate office.
• Makes various announcements over the intercom such as car lights being left on in the parking lot or announcements for donations.
• Maintains the neatness of the reception area.
• Performs other related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED